NOTE: Read why this site appears to be in plain text.



Next-Generation Technology Designed to Grow with Your Business


IT'S TIME TO EVOLVE

Run your business from anywhere, anytime with VoIP (Voice over Internet Protocol). Cincinnati Bell's family of VoIP services offers your business improved cost management, enhanced customer service, and increased productivity. Plus, you'll appreciate the peace of mind you can only get from our local dedicated account team and automatic built-in disaster recovery.


Emerge grows and changes as rapidly as your business does. This cloud-based, managed IP solution is designed to completely replace a customer's existing telephone system.

Evantage puts you on the level of large corporations - but doesn't hamper you with large costs. This solution is designed to work with your existing phone system.

What can VoIP do for your business?


  • Lower up-front equipment costs
  • Gain equal footing with larger competitors
  • User friendly web interface provides IT relief
  • Less capital expense and productivity gain
  • Keeps your business running, even when disaster strikes
  • Scales with your business
  • Customized to meet your business neds, no matter how big or small
  • Automatic Upgrades
  • Anywhere, anytime access

Learn how Emerge has helped Cincinnati Bell's customer TrendyMinds, Inc improve productivity and effeciency.
Watch the video

Gain complete control of your business communications

  • A 'cloud-based', fully managed IP solution designed to replace your aging telephone system.
  • Unifies all communications, regardless of the device.
  • "Follow Me" - rings up to 10 numbers when you receive a call – from anywhere, anytime.
  • Control where your calls are directed.
  • Web-based dashboard for real time changes.

Watch your business communication Emerge

Instant communication is the lifeblood of your business. You contact existing and future customers constantly, and they must be able to reach you at a moment's notice. Your voice and data communications system needs to be as flexible as your growing needs. That's where we come in.

Emerge, a hosted telephony solution, grows and changes as rapidly as you do. It's a fully managed IP solution to unify all your business communications devices. Easy communication means enhanced productivity.

POWERFUL

Simple Scalability

It's easy to manage your employees business communications, whether it's one person or 20.

Enhanced Features

Need additional services as your business grows? We offer a number of suite enhancements, like Remote Office, Call Center functionality, Unified Messaging, and more.

FLEXIBLE

"Follow Me"

Choose where you want your calls to go. Ring up to 10 numbers when you receive a call - from anywhere, anytime.

Evolve Dashboard

Want to make changes to your services? The web-based dashboard lets you make adjustments as you need them. You're in control.

RELIABLE

Constant Connectivity

This fully managed, end-to-end solution ensures that all outside calls get through 24/7.

Local Support

Have one point of contract for all your communication needs. Our dedicated local account team can react quickly when you have questions or need trouble-shooting assistance.


Emerge Webinars

If you've recently purchased Emerge, view our pre-recorded webinars to learn how to best utilize the software and administration settings


Title Description Duration
Evolve Assistant Toolbar Training Overview of the Evolve Toolbar functionality, where you'll learn to activate and deactivate our most popular features such as Similtaneous Ring and Remote Office. Designed for anyone who will be using the software and the system administrator. 7.5 mins Watch Now
Receptionist Software Training Overview of the software functionality including dialing and transfer options. Designed for anyone who will be using the software and the system administrator. 1.5 hours Watch Now
Emerge Group Administration Training Instructions on modifying Auto Attendant settings, Hunt groups and introduction to other group services. Designed for the system administrator. 1.5 hours Watch Now

Emerge Software Applications

Download and access Emerge tools and software

Greater Cincinnati & Dayton Customers

Indiana & Columbus Customers

Dashboard Log In

Manage your features, route calls, view call logs and more

Greater Cincinnati & Dayton Customers

Access Dashboard Here

Indiana & Columbus Customers

Access Dashboard Here




Operate like a large corporation without additional investment in technology

  • Works with your existing phone system.
  • Layer and easily manage enhanced features atop your existing telephone system.
  • A single service provider that brings voice and data together over an enhanced data connection providing a better class of service.
  • Control where your calls are directed.
  • Manage your enhanced features via the web, such as: auto attendant, hunt groups and call forwarding.

Give your business every Evantage

You want to compete with the "big boys." You may think you can't get the business-class tools you need within your budget. Think again.

Evantage puts you on the level of large corporations - but doesn't hamper you with large costs. It provides all your voice and data over one high-speed connection, allowing you to get more business done and stay in constant contact with your clients and customers. Even better - it works with your existing phone system, so there's no added equipment cost.

POWERFUL

Simple Scalability

Converged voice and data services over a high-speed Internet connection, using the equipment you already own. A Pay as you grow.

Enhanced Features

Calls are answered and directed as efficiently as possible with enhancements like Auto attendant, Hunt Group, and Direct Inward Dialing.

FLEXIBLE

Dynamic Bandwidth

Get voice quality without sacrificing your high-speed data requirements.

Next Generation

Our "everything" service provides you with local calling, inbound and outbound long distance plus high-speed Internet. It prepares your business for growth and an upgrade to Emerge, our hosted solution.

RELIABLE

Constant Connectivity

This fully managed, end-to-end solution ensures that all outside calls get through 24/7.

Local Support

Have one point of contract for all your communication needs. Our dedicated local account team can react quickly when you have questions or need trouble-shooting assistance.

Customer Dashboard

Manage your features, route calls, view call logs and more.

Greater Cincinnati & Dayton Customers

Access Dashboard Here

Indiana & Columbus Customers

Access Dashboard Here

Need Support?

Don't have time to chat? Need to submit a trouble ticket?

Shoot us an email at support@evolve.cinbell.com

If you need immediate technical support, please call 1.888.638.1699 to speak to an Evolve expert.
Select 1 - Technical Support
Select 2 - Billing
Select 3 - Sales
Select 4 - Customer Care

Anytime access to your account:

  1. Click on manage my account
  2. Login or click to sign up today

When logged into your account, you can -

  • Download a copy of your bill
  • Review your payment history
  • View your call detail records
  • Submit a trouble ticket
Thinking of changing service?

Evolve the Easy Way

We know that change isn't always easy, and the last thing you need are more headaches and hassles to deal with. Our Evolve team is here to help you every step of the way, ensuring your transition to Evolve is a smooth, simple, worry-free process.

  • An individual Project Coordinator ensures you have one go-to point of contact for every need
  • Pre-installation testing guarantees all of the kinks are worked out before your system is implemented
  • Complimentary on-site training and monthly webinars ensure your entire staff becomes an Evolve expert in no time
  • 24 hours a day, 7 day a week support staff has your back for any issue or question, no matter how big or small
  • Your dedicated Account Manager will walk you through your first bill and ensure your evolution is running smoothly

We'll do all the hard work for you.

START YOUR EVOLUTION TODAY.

Product Self Help

Not sure how to use one of your Evolve features? No need to worry. Just read below and download one of our guides to help you.

Quick Tip Videos
Emerge Group Features
Emerge User Features
Evantage User Guides
Emerge Handset Guides & Tutorials
Software Guides and Downloads