Internet Call Manager from Cincinnati Bell ensures you will never miss another
phone call while working on the Internet. If you receive a call while online, Internet
Call Manager (ICM) automatically opens a window displaying the caller's name and
telephone number. Internet Call Manager then allows you to act on the call in one
of the following ways:
Purchase Internet Call Manager with Voice Messaging or Complete Connections and the monthly fee is just $6.00.
New and existing Fuse customers get Internet Call Manager for Free, we'll even waive the setup fee.
Learn More About Internet Call Manager
Internet Access
ICM works great with Fuse Internet Access from Cincinnati Bell. In fact, order ICM with Fuse Dial-Up
with Accelerator and get Internet Call Manager FREE! To order Fuse, click here. [ICM also works with
America Online and most Internet Service Providers.]
Call Forward Busy
ICM requires the addition of a service called "Call Forward Busy" from Cincinnati Bell to your line.
You will need to allow up to three business days before ICM will be ready to activate.
Using Call Waiting with Internet Call Manager
It is important to disable Call Waiting before using a modem. This keeps the Call Waiting beep from
disrupting your Internet connection and disconnecting you from the Internet. For Internet Call Manager
to work properly, you must turn off your Call Waiting when you dial up your Internet service. The
simplest way to disable Call Waiting in your modem dialer is to add it to your modem's initialization
string. Simply add "*70," in front of the number for your ISP. To do so:
- In your dialer that you use to connect to the Internet, look under "Properties" and check the box that disables Call Waiting.
- Next, go back to the first window of your dialer. Look at the number that will be dialed to connect you to the Internet.
- If "*70," is not at the beginning of the number, please manually add it before the Internet Service Provider's number you call to connect to the Internet. (For example: *70, 555-5555)
- When you finish with your Internet connection, Call Waiting is automatically turned on again for regular telephone use.
Using Distinctive Ring With Internet Call Manager
Distinctive Ring is a service that provides you with up to two additional phone numbers associated with the same physical phone line. ICM may NOT be used on additional distinctive ring numbers, however, you may use ICM on your basic phone line if it has distinctive ring.
Requirements
- An IBM compatible computer, with a 486 processor or better
- Windows 95, Windows 98, Windows 2000, Windows ME or Windows Nt4 (SP3 or greater) operating system
- An Internet connection of at least 14.4 Kbps
- A sound card and speakers (optional)
- You must have the ICM software installed on your computer
- Your calls must reach our server when you're on the Internet
NOTE: Internet Call Manager is only intended for residences and small businesses with one or
two phone lines. Businesses with CENTREX lines cannot currently subscribe to this service. Internet Call
Manager does not work with AOL Parental Controls.
