Voicemail

When you can't or choose not to answer the phone, CBW Voicemail takes the calls for you. Voicemail plays your personalized greeting and records the caller's voice message 24 hours a day, 7 days a week at no additional charge.

Benefits

• Allows you to control your costs!
• All calls answered by CBW Voicemail are free! The only time you are charged airtime is when you access and use your Voicemail from your CBW phone.
• Retrieving Voicemail messages from any wired, touchtone phone is free!

Features

Voicemail takes your messages when:

• Your phone is turned off
• You are away from your phone
• You're talking on your phone
• You're outside of the coverage area

Using your Voice Mail

The Wireless Support Center contains complete details on how to set up and retrieve your Voice Mail.

Pricing

Voice Mail is included with your monthly service fee. There is no charge to check voicemail messages from a landline phone. Regular airtime rates apply to check messages from your wireless phone. This service is added to your account at the time of activation.

Making Changes to your Account

To remove the voicemail service, please send an email request to Customer Care.

If you have forgotten your voicemail passcode, please send an email request to Customer Care.

Convert Voice Messages to Text with Cincinnati Bell's Voice2Text

There's no need to dial in to pick up your messages, you just read them on screen. Learn more about Voice2Text.